Location: Yerevan, Armenia
Category: information technology
Type: Full Time
Deadline: 29-Feb-20 12:00:00 AM
Salary:
Description
Responsibilities
- Apply technical and analytical skills to monitor dashboards/system logs & maintain Server and Network infrastructure
- Ensure the relevant departments are informed of potential risks/service impacts in a timely manner
- Execute Incident Management processes to track, document and resolve / warm handoff unresolved issues to escalation channels
- Analyze change impacts on IT systems and applications to avoid or reduce unplanned downtime and degradation
- Monitor backup process, system logs, security logs and report suspicious activity to direct supervisor
- Respond to Network and Service events, open and assign trouble tickets when needed
- Interact with the engineering team and other stakeholders to resolve necessary issues
- Work in a 24/7 environment: being on call 24/7 and operate a shift work as assigned
RequiredQualifications
- Knowledge of Linux Server system
- Knowledge of controls and risk management procedures
- Knowledge of Network structure
- Knowledge in any scripting language will be a plus
- Time management, communication and multi-tasking skills
- Advanced written and verbal English communication skills
Benefits
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