Location: Yerevan, Armenia
Category: Administrative Job
Type: Full Time
Deadline: 18-Feb-19 12:00:00 AM
Salary:
Description
Responsibilities
- Carry out all operations concerning guest arrival and departure
- Develop high quality relationships with guests
- Handles any guest complaints and provides a rapid solution
- Promote the brand and/ or Group's loyalty programs to guest
- Know and apply the Hotel's internal rules and procedures
- Perform working responsibilities according to the approved shift schedule
RequiredQualifications
- Higher education in the relevant field
- Work experience as a Receptionist for at least 6 months
- Thorough knowledge of customer service
- Proficiency in English and Russian languages, both oral and written
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication skills
Benefits
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