Location: Yerevan, Armenia
Category: Advertising, Marketing, PR
Type: Full Time
Deadline: 24-Jan-19 12:00:00 AM
Salary: N/A
Description
Manager of Sales & Marketing is responsible for achieving revenue goals of Golden Palace Hotel Yerevan by soliciting new business from key accounts and working with the clients to ensure they receive quality service by providing hands on leadership to the local team.
Responsibilities
-Develops the overall sales strategy for the assigned sales area and proposes the key account objectives and activities for his/her team.
-Achieves room night goals for assigned key accounts by developing and implementing strategies to grow accounts and shift market share from competitive hotels
-Ensures updated account database
-Ensures the brand's global message is communicated and understood by the Key Accounts
-Achieves customer service objectives by providing value added service
-At all times protects favorable and respectful image of Golden Palace Hotel Yerevan by promoting it's aims and objectives, fosters and enhances public recognition and acceptance of all of its areas of endeavor.
-Works closely with the General Manager to determine appropriate sales strategies in all market segments to meet and exceed top line revenues.
-Sales responsibilities to all market segments, travel agents, corporate, wholesale, OTA and group.
-Manages the productivity of all commerce activities including property's vanity site, OTA production and promotions, brands web site, and wholesale accounts.
-Develops and maintains good relationships with officials and representatives of local community groups and companies, OTA market managers, wholesaler representatives, and attends out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
-In coordination with General Manager serves as a hotel representative for media related inquiries and refers sensitive matters to the corporate Public Relations Department if necessary.
-Works closely with local marketing organizations to stay abreast of area happenings, promotional opportunities and partnerships on sales missions.
-Responds to guest surveys and online reviews including but not limited to Trip Advisor, Expedia, Booking.com, etc. and communicates to the management team.
-Provides coaching, mentoring and training to the property specific sales team
RequiredQualifications
-Degree in Business, Marketing or a related field or equivalent professional qualification
-Two years of experience in all aspects of developing and managing marketing strategies
-Technical marketing skills
-Proven experience in customer and market research
-Relevant product and industry knowledge
-Digital marketing skills
-Written and spoken high level proficiency in Armenian, Russian and English languages
-Experience with relevant software applications
-Experience in social website/ page optimization and promotion
-Creativity
-Strategic thinking
-Decision-making skills
-Problem analysis and problem-solving skills
Benefits
Job URL: iJob.am - Manager of Sales & Marketing @ Golden Palace Hotel LLC
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