Location: Yerevan, Armenia
Category: information technology
Type: Full Time
Deadline: 27-Sep-17 00:00:00
Salary:
Description
Responsibilities
- Responsible for providing technical support to telecom customers
- Responsible for network monitoring and support
- Diagnose and resolve technical hardware and software issues
- Troubleshoot and report VoIP and SMS performance issues
- Identify and escalate priority issues per client specifications
- Redirect problems to the appropriate department
RequiredQualifications
- Education or training in the relevant field
- Knowledge of computer applications and equipment of the relevant software
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred
- Analytical, troubleshooting and customer service skills
- Written and verbal communication skills in English and Russian languages
Benefits
Job URL: iJob.am - Network Engineer @ Dexatel, Representative Office in Armenia
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