Location: Yerevan, Armenia
Category:
Type: Full Time
Deadline: 30-Aug-17 00:00:00
Salary: Salary, plus bonuses or commission for meeting sales targets and extra shift allowances for working unsocial hours. With experience, the incumbent could move into a supervisory or management post.
Description
Enterprise Rent-A-Car in Armenia is looking for a Customer Service Specialist who will dedicate himself/ herself to meet the customers' expectations.
Responsibilities
- Deal with customer enquiries about the availability and cost of vehicles;
- Take bookings and explain the terms of rental or leasing agreements;
- Complete paperwork with a customer and take payments;
- Show customers their vehicle and point out any bumps, scrapes or special features;
- Check mileage and inspect for damage when vehicles are returned;
- Provide ongoing service and sales support, if dealing with regular business leasing accounts;
- Perform some administrative activities.
RequiredQualifications
- Excellent customer care and communication skills;
- Experience of customer service, office administration or sales work would be an advantage;
- Sales skills;
- Organizational and time management skills;
- Administrative and IT skills;
- Basic math and cash handling skills;
- Fluency in English and Russian languages.
Benefits
Job URL: iJob.am - Customer Service Specialist @ Enterprise Rent-A-Car
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