Location: Yerevan
Category: Banking/credit
Type: Full time
Deadline: 25-Aug-17 00:00:00
Salary:
Description
Responsibilities
- Responding to incoming calls,
- Providing clients with comprehensive information on banking services,
- Providing information through means of remote communication,
- Providing comprehensive information about bank branches, addresses, working hours,
- Processing of claims and complaints of the clients,
- Regulation of customer issues,
- Providing clients with technical assistance,
- Filling complaint-requirement applications օnline,
- Responding to emails and guidance to relevant departments.
RequiredQualifications
- Higher education
- Work experience in the banking system or in a call-center will be preferable
- Studying and quick orienteering skills
- Literate communication skills
- Good knowledge of Armenian, Russian, English languages
- Oral and written communication skills
- Team work
- Able to handle multiple tasks.
Benefits
Job URL: iJob.am - Call Centre Information providing group specialist @ Անելիք Բանկ ՓԲԸ
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