Location: Yerevan, Armenia
Category: Administrative Job
Type: Full Time
Deadline: 21-Jun-19 12:00:00 AM
Salary:
Description
Responsibilities
- Carry out all operations concerning guest arrival and departure in compliance with internal procedures
- Ensure that all guest documentation is up-to-date and available
- Develop high quality relationships with guests
- Handles any guest complaints and provides a rapid solution
- Pass the information to other departments as necessary and to the other members of the department
- Ensures that the workplace remains clean and tidy
- Know and apply the hotel's security regulations
RequiredQualifications
- Higher education in the relevant field
- Work experience as a Receptionist is a plus
- Thorough knowledge of customer service
- Proficiency in English and Russian languages, both oral and written
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication skills
Benefits
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