Job: Customer Support Engineer at VoIPShop Telecommunications Inc. Company

Location: JobParser.Models.Location

Category:

Type: Full-time

Deadline: 22-Dec-17 00:00:00

Salary:

Description
VoIPShop Telecommunications is seeking a motivated and analytical orientated person to serve as a Customer Support Engineer.

Responsibilities
- Responsible for network monitoring and support;
- Responsible for technical support by e-mail, messengers and phone calls;
- Responsible for wholesale customers' support regarding various technical issues;
- Responsible for VoIP systems configuration and support;
- Maintain office network and computers routine;

RequiredQualifications
- Experience in OS and software installation;
- Knowledge of English and Russian languages;
- Ability to analyze, diagnose and resolve technical issues;
- Knowledge of TCP/ IP networks is preferred;
- Understanding of VoIP technologies (SIP/ H323) is preferred;
- Ability to manage and administrate IP/ PBX systems is preferred;
- Good knowledge of VoIP and network related hardware (set-up and management) is preferred;

Benefits

Job URL: iJob.am - Customer Support Engineer @ VoIPShop Telecommunications Inc.