Location: Yerevan, Armenia
Category: information technology
Type: Full Time
Deadline: 10-Jun-17 00:00:00
Salary:
Description
Responsibilities
- Responsible for 24/7 first line Engineering support, incident management and technical engagement with internal Engineering groups and vendors on our Broadcast Production Systems
- Monitor systems and services across the Production estate to ensure we meet customers' high expectations and our service availability targets
- Work with internal Operational and Production teams, external vendors, and service partners to ensure effective delivery of Sky's services
- Provide excellent customer service for the department through effective communication and pro-active engagement with our many Customers and Stakeholders
- Capture accurate, detailed information to all for good technical reporting of incidents and system performance
- Learn Business Continuity plans and be able to work with other teams to implement Business Continuity when required for relevant content effecting incidents
- Fixed shift pattern
RequiredQualifications
- A degree in IT / Computer Science
- Deep understanding of IPTV, VOD and broadcasting/video architecture and technologies
- Able to create enterprise grade systems design and network architecture
- Good command of English
Benefits
Job URL: iJob.am - Platform Monitoring & Control Engineer @ Ucom LLC
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