Location: Yerevan, Armenia
Category: Sales/service management
Type: Full time
Deadline: 05-Mar-20 12:00:00 AM
Salary:
Description
Responsibilities
- Presents and sells existing travel and tour products.
- Arranges, manages and coordinates all aspects of customers’ travel requirements.
- Provides travelers with directions and destination information
- Manages online bookings and maintains proper correspondence and verbal communication
- Oversees unpredictable situations as much as possible and makes sure to provide high-standard customer service according to corporate guidelines. Makes relevant notes and notices.
- Creates and carefully maintains relevant files and databases
- Participates in new offers pricing and creates custom tour package offers based on customer request.
- Shifts are possible
RequiredQualifications
- At least Bachelor’s Degree in Higher Education
- Great communication, organization, multi-tasking and problem-solving skills
- Full proficiency of the English and the Russian languages, other languages are a plus.
- Computer literacy, MS Office
- Ability to deal with problematic customers, conflict management
- High level of patience, great care to details
Benefits
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