Location: Yerevan, Armenia
Category: Product/Project Management
Type: Full time
Deadline: 05-Mar-20 12:00:00 AM
Salary:
Description
Responsibilities
- Identify, analyze, and research opportunities for customer growth and expansion in the Enterprise Work Management space.
- Support strategy and execution of product roadmaps.
- Is responsible for understanding the needs of current and future customers and how they leverage the product to get work completed effectively.
- Ensure customer focus by communicating and building rapport with customers as required and be the voice of the customer throughout the product development process.
- Researches best practices and approaches as well as competitive solutions to enterprise software challenges deployed in B2B scenarios including scale, management, extensibility, flexibility, security, and global work coordination.
- Write Epics and stories with sufficient detail necessary for engineering to successfully estimate and groom the backlog.
- Ensure user stories are implemented in a manner consistent with the desired business outcome.
- Understand Agile development processes that ensure quality and produce expected customer outcomes.
- Owns the creation and execution of user stories including development, signoff, release, and maintenance.
- Defines, gathers and measures the success of features they deliver.
- Uses data to inform decisions including sales and growth data, win/loss rates, customer usage, and other market data.
- Experience conducting and analyzing end-user, product and market research.
- Works collaboratively with UX and customers to ensure the experience is validated and incorporated into designs and requirements.
- Works collaboratively with the team engineering lead to triage, prioritize, and manage customer and internal defects on the backlog.
- Is responsible for gathering, organizing, and responding to, feature requests for their areas of ownership.
- Respond to inquiries/needs from other areas of the business including support, sales, product marketing, and partners.
- Work with the UX team to create a simple user experience that does not require a significant amount of training.
RequiredQualifications
- Bachelor’s degree in Computer Science, Information Systems, Business or a related field (Masters Degree Preferred);
- 4-6 years of experience in product management (SaaS and Mobile App Experience Preferred)
- Knowledge and work experience in Agile methodology highly preferable.
- Ability to write user stories and technical documentation.
- Excellent knowledge of both written and verbal English
- Excellent oral and written communication skills
- Strong analytical and process skills
- Team-oriented: the ability to motivate and work well with global, diverse, cross-functional teams
- Proven ability to influence and negotiate internally and with customers/partners
Benefits
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