Location: Yerevan, Armenia
Category:
Type: Full Time
Deadline: 30-Oct-19 12:00:00 AM
Salary:
Description
InfoPay is looking for a Customer Service Representative fluent in English language to join its Customer Care team to handle a high volume of email and chat to customers.
Responsibilities
- Follow all policies and procedures to promptly answer customer service emails and live chat in English language;
- Report any issues connected with customers or service/ websites to the Management immediately;
- Work directly with the Management and fellow team members in both Yerevan office and Boston office in the U.S.;
- Become very familiar with all of the Company's websites and services to be able to expertly assist customers.
RequiredQualifications
- Fluency in English language;
- Demonstrated ability to work effectively in a team;
- Proven track record of excellent communication and customer service skills;
- Enthusiasm for helping others;
- Ability to multi-task, prioritize and manage the time effectively;
- Patience for dealing with confused or irate customers.
Benefits
Job URL: iJob.am - Customer Service Representative @ InfoPay
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