Location: Yerevan, Armenia
Category: Sales/service management
Type: Full time
Deadline: 27-Nov-19 12:00:00 AM
Salary:
Description
Responsibilities
** Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
** Provide customers with the data regarding new and existing services/campaigns
** Register Customer problems and requests correctly and accurately
** Verify any kind of information related to subscribers
** Follow high security level of customer data confidentiality
** Follow company standards in customer service
** Proper knowledge of Company products/ services/promotions/standards.
RequiredQualifications
** Fluent in Armenian, Russian, English both spoken and writing skills
** Excellent Communication Skills
** Multitasking skills
** Stress tolerance
** Adaptive to changes
** Quick learner.
Benefits
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