Location: Armenia, 0010, Yerevan Vardanants St., 13 Building
Category: Banking, Accounting, Financial
Type: Full Time
Deadline: 15-Jul-17 00:00:00
Salary: Competitive; Anelik Bank CJSC offers a competitive compensation package and benefits (including full medical insurance, sport activities, etc.) as well as various trainings for career advancements.
Description
Anelik Bank CJSC is seeking for an enthusiastic and purposeful person for the position of receptionist, who will effectively reveal the need of clients visiting the Banks, provide the necessary consultation, present the services and products offered by the Bank.
Responsibilities
-Welcome customers to the Bank and identify their needs
-Provide the corresponding consultation/information about the services rendered and the products offered by the Bank
-Provide the corresponding information to customers about their accounts and other current services
-Accept, inform about and provide the customers with new, reissued or confiscated plastic cards
-Provide customers with references, extracts, copies of payment documents on their accounts and other documents defined by internal legal acts of the Bank
-Complete clarification and solution of customers' questions and issues raised; prompt responses to the emerged issues
RequiredQualifications
-Higher education
-Availability of the relevant work experience will be a plus
-Knowledge of computer software /MS Office/
-Excellent knowledge of Armenian, English and Russian languages
-Knowledge of the main requirements of effective customer service
-Proper work organization and time management skills
-Communication skills and ability to work in a team
-Negotiation and problem-solving skills
-Team-working
-Ability to multi-task
Benefits
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