Location: Yerevan, Armenia
Category: Banking, Accounting, Financial
Type: Full Time
Deadline: 24-Feb-20 12:00:00 AM
Salary: Competitive salary, plus benefits.
Description
TITLE: Meeter-Greeter
Responsibilities
-Provide high-quality customer service to the clients entering branch and find out their banking needs;
-Provide clients with necessary information and guide them by promoting Bank services sales;
-Answer phone calls and, if necessary, transfer the call to the appropriate employee;
-Contact current clients in order to get them acquainted with offers;
-Respond to customer inquiries on account balances, terms of services, statements, cards, references and etc;
-Update customer information file;
-Ensure the availability of the necessary marketing materials in the branch;
-Clarify customer problem solving options, inform branch management on problems and contact the client in a timely manner;
-Provide customer account statements and references;
-Contribute to maintain and enhance Bank's reputation by providing professional and efficient service.
RequiredQualifications
-Initiative
-Sales skills
-Communication skills
-Teamwork skills
-Higher education
-Excellent knowledge of English will be an asset
-Good knowledge of MS Office is preferable
Benefits
Job URL: iJob.am - Meeter-Greeter @ Byblos Bank Armenia CJSC
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