Location: Yerevan, Armenia
Category: Other IT/tech
Type: Full time
Deadline: 27-Sep-18 00:00:00
Salary:
Description
Responsibilities
- Use ticketing systems to respond to users, organise the timing and handling of users requests and
respond to emails from users
- Good telephone manners
- maintain professional customer service to clients.
- ensuring that the online user experience is at a high standard at all times - consistently exceed users' needs
- keeping updated on relevant sporting matters and rules
RequiredQualifications
- Excellent written and verbal communication skills in either English and Farsi OR Armenian and Farsi languages. Fluency in farsi (both written and spoken) is a necessity
- Proficiency in using computers is a must
- Focused, determined and solution-orientated work ethic
- Excellent attention to detail and ability to understand complex processes
- To remain driven, able to rise to a challenge and focus on delivery
- Comfortable working in a fast-paced environment
- Flexible attitude and positive approach to change
- Self-motivated, energetic and dedicated
- Educated to degree level or equivalent vocational training/experience is desirable
Benefits
Job URL: iJob.am - Farsi Speaking Customer Agent @ Rika Group UK LLC
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