Location: JobParser.Models.Location
Category: Internet/E-Commerce
Type: Full Time
Deadline: 02-Mar-18 00:00:00
Salary: N/A
Description
We are looking for highly responsible and experienced E-Commerce Manager, the person who can have a great contribution in our actively growing team by his/her enthusiastic and creative work.
Responsibilities
-Maintain product catalog to offer ongoing updates of product upsells, cross sells and merchandising throughout the website and develop pages and content as needed
-Support development of enhancements/functionality for the e-commerce platform
-Testing cross browser and cross platform compatible content (Ex: IE, Firefox, Safari, Chrome)
-Work with Marketing team to develop web ads and web banners
-Work to optimize search results and improve keywords
-Manage e-commerce order processing
-Accurately process customer orders
-Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns
-Proactively identify operational problems, suggest solutions, and independently resolve issues
-Interact routinely (telephone and email) with Customers, Sales Team and Warehouse
-Develop new business opportunities and produce new solutions
-Oversee and conduct website updates
-Upload products into E-Commerce platform
-Analyzes marketing programs and adjusts strategy and tactics to increase effectiveness
-Identify and survey market trends, new product launches/ innovations, and stay up-to-date on trends in E-Commerce
-Research and report E-Commerce metrics/ analytics
RequiredQualifications
-Higher education
-Minimum 2 years of experience in E-Commerce
-Working knowledge of retail business and E-Commerce best practices
-Knowledge of HTML and CSS is an advantage
-Knowledge of Google AdWords, AdRoll, and Affiliate Marketing experience
-NetSuite CRM experience a plus
-Detail-oriented with excellent organization, communication (written/verbal), and interpersonal skills
-Ability to work efficiently and accurately while working toward multiple deadlines
-Advanced proficiency in Word, Excel, and PowerPoint
-Self-starter and proactive; creative thinker and problem solver
-Able to work under pressure effectively and efficiently
Benefits
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