Thursday, July 18, 2019

Job: Customer Support Specialist at Bolt Company

Location: Yerevan, Armenia

Category: Service & Security

Type: Full Time

Deadline: 17-Aug-19 12:00:00 AM

Salary:

Description

Responsibilities

- Represent Bolt in any Armenian and English speaking markets
- Support all Bolt's users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
- Be a key player in building a support team in a challenging growth environment

RequiredQualifications

- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written Armenian and English skills, any other language is a plus
- Be passionate about new technologies and ridesharing

Benefits

Job URL: iJob.am - Customer Support Specialist @ Bolt

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