Location: JobParser.Models.Location
Category:
Type: Full Time
Deadline: 23-Dec-17 00:00:00
Salary:
Description
The Sales Executive will be responsible for identifying, developing, and managing accounts within specific segments, markets. He/ she will maintain or increase current account production for group, transient, and catering business creating loyalty among the clients.
Responsibilities
- Manage larger, focus accounts or special segments;
- Identify new or existing markets/ accounts that meet property sales strategy;
- Develop a sales plan to generate business from identified markets/ accounts;
- Continuously communicate the benefits of the hotel to the customer;
- Negotiate transient Company rates for assigned accounts;
- Prospect new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/ journal research and other customer interaction or research;
- Develop marketing intelligence: new product ideas, competition activities, new customer trends and performance;
- Spend majority of time in face-to-face customer interaction outside of the hotel;
- Sell the benefits of the Sales Center/ property sales and event management;
- Strive to meet measurable targets and goals, as assigned for individual and team;
- Responsible for semi annual on-time review;
- Handle mail and messages properly and on a confidential basis;
- Attend department and general staff meetings;
- Ensure the cleanliness of the reservations office at all times. Utilize spare time for cleaning. Keep computer equipment and telephones clean at all times;
- Be flexible in regard to work schedule as hours of duty are scheduled on business demands;
- Attend 15-minute-training each and every shift;
- Learn and practice daily the basic of the day;
- Follow all Company policies and procedures;
- Ensure uniform and personal appearance are clean and professional;
- Maintain confidentiality of proprietary information; protect Company assets;
- Welcome and acknowledge all guests according to Company standards;
- Anticipate and address guests' service needs; thank guests with genuine appreciation;
- Speak with others using clear and professional language;
- Prepare and review written documents accurately and completely;
- Answer telephones using appropriate etiquette;
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees;
- Comply with quality assurance expectations and standards;
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance;
- Perform other reasonable job duties as requested by Supervisors;
- Implement training programs to improve sales efficiency and staff development;
- Direct the activities of the proactive team;
- Track and measure the performance of the Account Executives on a monthly or period basis.
RequiredQualifications
- Excellent knowledge of English, Russian and Armenian languages;
- Strong overall sales skills;
- Understanding of hotel(s) business mix needs of transient, group and catering business; experience in hotel sales procedure;
- Self-confidence, energy and enthusiasm;
- Ability to present ideas, expectations and information in a concise, well-organized manner;
- Effective time management skills;
- Understanding of sales strategies and account profitability;
- Demonstrated customer development and relationship management skills.
Benefits
Job URL: iJob.am - Sales Executive @ Armenia Marriott Hotel Yerevan
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