Location: Yerevan, Armenia
Category: Administrative Job
Type: Full Time
Deadline: 15-Jun-19 12:00:00 AM
Salary:
Description
Responsibilities
- Greet visitors, register, and assign rooms to guests
- Provide service referrals to guests
- Manage guest complaints, requests in a professional manner
- Accept reservations by telephone or e-mail when the reservation agent is not available
- Keep records of room availability and guests' accounts
- Contact housekeeping, maintenance or other relevant staff when guests report an issue
RequiredQualifications
- Higher education
- Excellent knowledge of Armenian, English and Russian
- Ability and readiness to do flexible shift work, including night shifts (5 working days per week, 8 hous daily)
- Good communication skills
- Capacity to work under pressure, multi-tasking skills
- Enthusiasm to work with the team and in the team
- Good knowledge of MS office
Benefits
Job URL: iJob.am - Receptionist @ DoubleTree by Hilton Yerevan City Centre
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