Location: Yerevan, Armenia
Category: Product/Project Management
Type: Full time
Deadline: 13-Jun-19 12:00:00 AM
Salary:
Description
Responsibilities
- To provide account management and support for clients;
- To work with clients in optimizing ROI across gaming products;
- To collect, verify and rank clients’ non-technical and technical requirements for new product features and functions;
- To present new product upgrades and functionality and to ensure clients have an understanding of the product development road map;
- To manage in an efficient and timely manner all operational issues that impact on the smooth delivery of the service to clients;
- To work with clients to ensure the continual improvement of all aspects of the service for all parties;
- To assure the confidence of your customers and build long term relationships;
- To act as an internal advocate for the client;
- To generate ideas on the development of the platform and products, while also providing feedback for assisting in the continuous development of the service;
- To conduct training sessions with new clients;
- To review and analyze data in order to identify key usage trends.
RequiredQualifications
- Genuine curiosity about gaming and a good understanding of the online industry;
- Experience with management of client relationships;
- Experience working with key functions in an online business such as marketing, affiliates, customer service, payments, content, and development;
- Experience of data-based performance analysis, reporting and statistics;
- A familiarity and understanding of the software development life-cycle and software release management;
- Excellent English written and oral communication skills;
- Experience from the IT/Telecoms or similar technical field is a plus;
- A technical understanding of web services is desirable.
- Result-oriented;
- Ability to multitask;
- Creative thinking;
- Attention to details;
- Fun.
Benefits
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