Wednesday, January 30, 2019

Job: Customer Service Specialist at Commonwealth Casualty Company Company

Location: Yerevan, Armenia

Category: Insurance

Type: Full time

Deadline: 01-Mar-19 12:00:00 AM

Salary:

Description

Responsibilities

  • Answering inquiries from customers, solving problems and providing outstanding customer support continuously
  • Providing assistance and information to customers, answering their questions, suggesting solutions or redirecting requests to other relevant staff
  • Answering calls, entering client information into the database, verifying information and maintaining the database 
  • Maintaining the quality of support by adhering to standards and guidelines for answering customer inquiries, recommending improved procedures
  • Maintaining communication equipment by reporting problems

RequiredQualifications

  • Strong knowledge of English 
  • Outstanding customer service skills with customer focus
  •  Ability to analyze information and come up with solutions 
  • Positive, pragmatic, professional attitude with good interpersonal skills 
  • Ability to stay calm under pressure
  • High attention to details

Benefits

Job URL: iJob.am - Customer Service Specialist @ Commonwealth Casualty Company

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