Location: Yerevan, Armenia
Category: Software development
Type: Full time
Deadline: 13-Sep-18 00:00:00
Salary:
Description
Responsibilities
- Answer questions about our application while providing high quality and proactive support to our customers.
- Where required, raise support tickets for our product team to provide fixes
- Own and maintain our customer facing knowledgebase in English and Armenian
- Always seek to make improve our customer experience
- Work with QA and product team to propose new features and improvements to our products
RequiredQualifications
- Excellent knowledge of English language is a must
- High level computer literacy: typing, MS Office
- Previous work in a customer support role (call center) is desirable
- Knowledge of French is desirable
Benefits
Job URL: iJob.am - User Support Hero (Evening shift) @ Simonian Educational Foundation
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