Saturday, August 11, 2018

Job: Contact Center Hero at Ginosi Apartels Company

Location: Yerevan, Armenia

Category:

Type: Full Time

Deadline: 10-Sep-18 00:00:00

Salary:

Description

  • Have a university degree or be in the process of obtaining one
  • Excellent command of English and Italian languages (written and spoken)
  • Computer proficiency; familiarity with Google apps is a plus
  • Have analytical problem solving skills
  • Be able to do at least basic calculations fast and able to think critically
  • Be able to work in a team as well as independently
  • Have experience in customer service (international customer service is preferred)
  • Have a positive and professional attitude
  • Be able to proficiently write emails to customers and team members
  • Possess strong communication skills and pay attention to details

Responsibilities

  • Ensure a continuous flow of information using the systems in place for an effective and smooth operation
  • Provide customers with exceptional customer service through online interactions and effective communications
  • Process reservations in accordance with company policies
  • Help customers with their check-in and check-out processes
  • Help resolve customer concerns and complaints over the phone
  • Work with colleagues and business partners in the United States and Europe
  • RequiredQualifications

  • Have a university degree or be in the process of obtaining one
  • Excellent command of English and Italian languages (written and spoken)
  • Computer proficiency; familiarity with Google apps is a plus
  • Have analytical problem solving skills
  • Be able to do at least basic calculations fast and able to think critically
  • Be able to work in a team as well as independently
  • Have experience in customer service (international customer service is preferred)
  • Have a positive and professional attitude
  • Be able to proficiently write emails to customers and team members
  • Possess strong communication skills and pay attention to details
  • Benefits

    Job URL: iJob.am - Contact Center Hero @ Ginosi Apartels