Location: JobParser.Models.LocationModel
Category: Hospitality/Entertainment
Type: Full time
Deadline: 12-Aug-18 00:00:00
Salary:
Description
Responsibilities
- Ensure a continuous flow of information using the systems in place for an effective and smooth operation
- Provide customers with exceptional customer service through online interactions and effective communications
- Process reservations in accordance with company policies
- Help customers with their check-in and check-out processes
- Help resolve customer concerns and complaints over the phone
- Work with colleagues and business partners in the United States and Europe
RequiredQualifications
- Have a university degree or be in the process of obtaining one
- Excellent command of English and Spanish languages (written and spoken)
- Computer proficiency; familiarity with Google apps is a plus
- Have analytical problem solving skills
- Be able to do at least basic calculations fast and able to think critically
- Be able to work in a team as well as independently
- Have experience in customer service (international customer service is preferred)
- Have a positive and professional attitude
- Be able to proficiently write emails to customers and team members
- Possess strong communication skills and pay attention to details
Benefits
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