Location: JobParser.Models.LocationModel
Category: Service & Security
Type: Full Time
Deadline: 16-Jul-18 00:00:00
Salary:
Description
Responsibilities
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Monitor and analyze customer's usage of our product
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
RequiredQualifications
- Bachelor's Degree in related field
- Proven account management or customer service related experience
- Excellent knowledge of Armenian, English and Turkish languages, knowledge of Russian will be a big plus
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Self-motivated individual with the ability to thrive in a results-driven environment
- Ability to work under high pressure
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem solving skills
- Excellent time and project management skills
Benefits
Job URL: iJob.am - Turkish Speaking Account Manager @ Digitain LLC
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