Location: Armenia, Yerevan
Category: Administrative/Clerical
Type: Full Time
Deadline: 12-Sep-17 00:00:00
Salary: N/A
Description
BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of Persian and any other second foreign language to join our Customer Service team.
This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.
Responsibilities
-Deliver customer service through online and phone support
-Provide solutions to customers with the help of supervisors from different departments
-Provide detailed information about websites, procedures, payments and requests
-Translate database information about registered bets
RequiredQualifications
-Excellent knowledge of Persian and Armenian, both spoken and written
-Excellent knowledge of any other foreign language is a must
-Excellent listening and communication skills
-Customer service skills
-Ability to work under strict deadlines and pressure
-Ability to work as a part of a team
-Ability to be patient and understanding
-Experience in the field is a plus
Benefits
Job URL: iJob.am - Call Center Agent – Persian Language (Mixed shift) @ BetConstruct
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